Frequently Asked Questions

  • We offer a variety of artist merchandise and custom-printed products, including stickers, sticker sheets, art prints, keychains, tote bags, mugs, apparel, plushies, and more. We also accept custom merchandise production for artists, businesses, events, and creators.
  • Yes! We welcome custom orders for personal projects, businesses, brands, events, and artists. Simply send us your design or idea, and we'll guide you through the process. Message us thru our online pages (@creatorslagoon), viber or email for faster transaction.
  • Yes! We ship worldwide.
  • International shipping is available through FedEx. Since shipping costs vary depending on the destination, package dimensions, and weight, the final shipping fee will be provided after your order has been processed and evaluated by our courier partner.
  • International shipping fees are not calculated during checkout. Once your order is ready for shipment, we will request a shipping quotation from FedEx based on your package's size, weight, and destination.
  • We will then send you:
    1. The official shipping cost from FedEx
    2. Any applicable convenience/handling fee
    3. The total amount due before shipment
  • Your package will only be shipped after the shipping payment has been completed.
  • We accept the following payment methods:
    ▪ Credit & Debit Cards
    ▪ Paypal
    ▪ Bank Transfer
    ▪ E-wallets (where available)
  • For international shipping charges, payment may be made through PayPal or Credit/Debit Card, depending on your location and the payment instructions provided.
  • PHILIPPINES:
    Delivery typically takes 2–7 business days after dispatch.
  • INTERNATIONAL:
    Delivery times vary by destination and customs processing. Most international shipments arrive within 1–4 weeks after dispatch.
    Please note that shipping timelines are estimates and may be affected by customs clearance or courier delays.
  • No. International customers are responsible for any customs duties, import taxes, VAT, or other fees charged by their country's customs authorities. These charges are separate from our product and shipping fees.
  • If you have any questions before placing an order, feel free to reach out through our Contact page, email, or social media. We're happy to help!